Shipping policy

 

Delivery area

We currently ship orders within the United States only. We do not offer international delivery. Enter your full delivery address at checkout and contact CS@ydgxgg.com before ordering if you need to confirm service to a particular address.

Free standard shipping

Standard shipping is free for orders within our U.S. delivery area. No minimum order value is required for standard shipping. Any applicable sales tax is separate from shipping and will be shown in the checkout total before payment.

Processing and transit times

Stage	Estimated time
Order processing before dispatch	1–3 business days
Standard transit after dispatch	3–7 business days
Combined estimated delivery time	4–10 business days

Processing begins after successful payment confirmation. Business days are Monday through Friday, excluding U.S. federal holidays. Orders received on weekends or holidays begin processing on the next business day. Transit time begins when the parcel is handed to the carrier.

These are estimates rather than guaranteed delivery dates. Weather, carrier disruptions, holidays, or an address issue may cause delays. If we become aware of a material delay, we will contact you with the information and options available. If you need delivery by a particular date, contact us before placing your order.

Dispatch address

Orders are dispatched from:
ydgxgg
55 Resort Investments at Maddie
109 N College Ave Ste 200
Fort Collins, CO 80524
United States

Order and tracking information

We send order-related information to the email address provided at checkout. After dispatch, we provide available shipment and tracking details. Tracking updates may appear after the carrier scans the parcel. Contact CS@ydgxgg.com with your order number if you need help locating shipment information.

Address accuracy and order changes

Please check your street address, unit or apartment number, city, state, and ZIP code before placing an order. Contact us promptly if you notice an error. We will try to update an order before dispatch, but changes cannot be guaranteed once fulfillment or shipping has begun.

Delayed, missing, damaged, or returned parcels

If a parcel is delayed beyond the estimated delivery period, appears lost, arrives damaged, or is marked delivered but cannot be found, contact us with the order number and tracking details. We will investigate with the carrier and explain the next steps. A delivery scan does not prevent you from requesting an investigation.

If a parcel is returned to us because it could not be delivered, contact us to arrange a resolution. Any proposed new delivery arrangement or charge will be explained and agreed before payment. Returns and refunds are addressed in our Refund Policy.

Contact

ydgxgg
Operated by 55 Resort Investments at Maddie
109 N College Ave Ste 200
Fort Collins, CO 80524
United States
Email: CS@ydgxgg.com
Website: ydgxgg.com